Accounts Receivable Manager, Domestic

Audubon, PA

About Us:

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. 

Position Summary:

We are looking for a transformational leader, with an eye for automation and a process improvement mindset, to lead our domestic accounts receivable team; which includes PO processing, invoicing, cash application, credit and collections, and AR research teams within our finance shared services function at Globus Medical.

The ideal candidate is a detail-oriented, organized, and methodical leader, who is driven to maximize accuracy, efficiency, and consistency throughout our order to cash processes.  A successful candidate will be able to work in a fast-paced environment with the ability to multi-task.  A willingness to challenge historical approach and embrace technology is imperative for success in this role.  A model candidate will drive efficiency through building and maintaining reporting tools to ensure a data-driven approach to managing all AR activity.

This role manages the accounts receivable function for 3 teams based in Audubon, PA.  This individual will be responsible for executing on day-to-day accounts receivable processing and ensuring high efficiency and accuracy is being followed from PO collection/entry, invoicing to cash collections and application.  A great deal of responsibility will focus on reducing collections and working with various regional teams such as Pricing, Sales, Sales Administration and Customer Service to identify exceptions, improve work-flow, invoice accuracy and overall finance/sales partnership.

This role is part of the Shared Services leadership team and is also a strategic partner that assists the Senior Global AR Manager, Shared Services, to lead cross-departmental and technology improvement initiatives to champion change towards delivery of best-in-class receivable processing to the company.  The candidate should have experience operating in a multi-billion-dollar, global business with high AR volume, while having risk mitigation responsibilities working for a publicly traded company.

The Domestic AR Manager will work closely with the accounting teams, to ensure an accurate monthly close that includes reconciliation of accounts receivable to cash, assessing the bad debt reserve/allowance for doubtful accounts, conducting cash (AR) forecasting, accounts receivable key productivity indicators and to deliver monthly and ad-hoc reports/analyses on a timely basis.   

As Globus continues to grow, there will be opportunities for additional responsibility and we are committed to providing an environment that promotes career growth and development. 

Essential Functions:

  • Leads, supervises, trains and mentors a team of 3 direct reports and 26 indirect reports across our domestic locations
  • Ability to build strong relationships and trust with sales and finance leadership, as well as the AR teams the candidate would lead
  • Defines, applies, and maintains standardized processes and policies
  • Creates and monitors standardized KPIs to evaluate effectiveness and efficiency of the accounts receivable function and regularly reports those KPIs to the Senior Global AR Manager
  • Directs ownership of key and mission-critical invoicing to collections operations and resolving and driving teams to solution based on exceptions that can cause delay in invoicing/collections
  • Assists with the development and execution of AR SLA (service level agreement)
  • Drives collaboration between Sales & Finance and related organizations focusing on process, work-flow and technology improvements
  • Evaluates data to identify business opportunities and risks
  • Reviews AR bad debt accrual and conduct AR customer account reconciliation activities and explain variance analysis against AR aging reports
  • Ensures a strong internal AR control environment
  • Effectively communicates results with management (sales and finance)
  • Possesses a willingness to challenge the status quo and perform all tasks with an emphasis on developing automation and efficiency
  • Prepares ad-hoc analysis at the request of management
  • Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
  • Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
  • Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Qualifications:

  • Minimum of a Bachelor’s degree in Accounting, Finance, or related field
  • 10+ years of progressive experience in accounts receivable processing; preferably in a shared services environment
  • Minimum of 5 years of management responsibility of full cycle accounts receivable experience, including, billing/invoicing, collections and cash applications and discrepancy management
  • Managed with deep experience in OTC (order to cash) in a large organization
  • Resource and project management skills
  • Able to communicate and persuade at all levels
  • Familiarity with shared service business concepts, practices, and procedures
  • Direct experience with EDI, a plus
  • Strong organizational skills
  • Excellent verbal/written communication and presentation skills
  • Experience with mainstream global ERP systems, a plus
  • Customer master data management, a plus
  • Change management and policy deployment, a plus
  • Lean/Six Sigma/Continuous Improvement experience, a plus
  • Other duties as assigned or requested 

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

  • Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions
  • Customer Focused: We listen to our customers’ needs and respond with a sense of urgency
  • Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger
  • Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients. 

Physical Demands:

The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.

  • Required to sit; climb or balance; and stoop, kneel, crouch or crawl
  • Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

JOB CODE: 1003505